Privacy Policy

Who collects your data and how can you reach us?

  • Company: Werkplaats immaterieel erfgoed vzw; in the context of the 'Intangible Cultural Heritage and Museums Project'
  • Address: Sint-Jakobsstraat 36 - 8000 Bruges (BE) (p/a Jan van Eyckplein 2 - 8000 Bruges (BE))
  • Phone number: +32 50 51 61 70 
  • E-mail:

What type of information do we collect?

During your visit to our website, the following personal data of your are processed and and collected: 

  • The pages you visit
  • Your IP adres
  • Identification of your browser and computer type 

Example: “Visitor with IP adres 123.456.789 visited 4 pages and used Internet Explorer 12 on Windows 10”

We do this by using cookies. You can read more about our cookie policy below (what are cookies and how do we use them on this website)? 

If you use the contact form on the website, we store the info you provide, as well as the time and your IP adress. The provided information is processed and stored in the database of the website and our e-mail inbox.  

In principle, we will not process any special or sensitive personal data about you. 

It is of course always possible that you have communicated such information yourself via the contact form. In such a case, we will treat it with the utmost discretion and in accordance with applicable legislation.

When you subscribe to the newsletter via the website, the time and your IP address will be kept alongside the details you enter. If you receive a newsletter, we keep statistics on it: how often is the newsletter opened, what links are clicked, what email client you use and at what time this was, etc. Your data will be kept in the database of the website and also in our newsletter software: Campaign Monitor and / or Mailchimp. 

Example: “ subscribed to the newsletter on 25/05/2018 with IP adres 123.456.789”

Example: “John Doe ( has opened the newsletter three times on 25/05/2018 via Apple Mail on a iPhone 8”.


Depending on the data, these can be tracked and retrieved in 3 ways (cookie, database, e-mail).
Data that you enter yourself are stored in the database of the website and usually also sent and saved by e-mail.
Data about your computer, operating system and the pages you visit on this website are kept in a cookie. This cookie can only be read by our website.
Third Party cookies are cookies that do not originate from the website itself, but from third parties, for example an existing marketing or advertisement plug-in. For example cookies from Google, Facebook or (chat module).


To improve the user experience of our website it is necessary to keep statistics (number of visited pages, duration, browser type, ...). We can trace and analyze problems with this.
By means of a session cookie we can also remember your preferences on our site (eg.: choice of language).
Your e-mail address can be used for marketing purposes (eg.: sending newsletter and targeted advertisements).
If you contact us via our contact form, the (company) details that you enter will be processed to answer your question (eg.: quotation) and to contact you for more information regarding your question.

How long?

We will not store your data for longer than is necessary to achieve the purposes for which your data were collected.

Who do we share this data with?

The information we collect through our website is mainly used by us.
Data and statistics about your visit to the website are also stored in external service (Google Analytics). The web builder can have access to this data to make adjustments to the website, if this would prove necessary. Of course one only gets to see here the data that are necessary for a correct analysis (no names).
When you sign up for the newsletter, this information is also stored in an external service (Campaign Monitor / Mailchimp). They only receive the information that are entered by you when registering on the website.
Your data may be transferred to a CRM tool to manage our customers and prospects.


We take the protection of your data very seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
If you have the impression that your data is not properly secured or there are indications of abuse, please contact us using the information above.
We can not in any event be held responsible for any direct or indirect damage that would be caused by incorrect or unlawful use of the personal data by a third party.


You always have the right to view, modify or delete your data. You can simply request this by emailing us via the above data.
You data can not be deleted if you are bound by certain statutory or contractual obligations (eg: Belgian accounting obligations).
Through the settings of your browser you can clear cookies and adapt the rights for cookies. You can also choose not to use cookies at all, but many websites will malfunction.
If you receive a newsletter you can easily unsubscribe via the link in this newsletter.

Cookie policy

Our website uses cookies, which among other things help us to improve your experience with our website and ensure that it performs optimally. Cookies are text files with small pieces of information that are downloaded to your computer or mobile device.

They can improve your experience of using a website, for example by tracking your use of our website, so that it can be improved to meet your needs.
They can also ensure that ads you see online are more relevant to you and your interests. By using our website and our services, you give permission to send cookies to your computer or mobile devices.

You can change your preferences via your browser at any time by following the instructions on the links below, depending on your browser: Internet Explorer, Firefox , Chrome, Safari, iOS.
You can withdraw your consent to our cookies at any time, even if you have given permission. However, remember that if you do not agree with some of our cookies, the user experience may suffer from this.

The information below explains which cookies we use on our website, why we use them and where they come from. We also indicate in the table whether a cookie is a 'permanent' or 'session' cookie. The difference is that:

  • Permanent cookies remain on your device between browser sessions. They are activated each time you visit the website that created this specific cookie. For example, if a 'permanent cookie' is used on a website to remember your preferred language, you do not have to choose this language every time you visit that website.
  • Session cookies allow us to link the actions of a user during a browser session. A browser session starts when you open the browser window and ends when you close the browser window. Session cookies are temporarily created. After you close the browser, all session cookies are deleted.

Cookies used for this website 

Some of the below are used on this website. However, we also have cookies on the website that are set up by third parties.



Data retention


Saves the user's preferred language

2 months


Unique ID per visitor for tracking the user flow

12 months


Session that creates PHP. Contains no personal information

Per session

Cookiebar status

Cookie not to show the cookie notification again at a next visit

7 days

Cookies by third parties

Google Analytics

We use Google Analytics software to collect information about how you use our website. We use the information to compile reports and to help us improve the site.
Google Analytics stores, among other things, information about:

  • the pages you visit
  • the time you spend on each page
  • how you came to the site
  • what you click on while you visit the site

These securely stored cookies do not collect information that identifies a visitor. All information collected by these cookies is completely anonymous. We only use such information to improve our website. If you do not want Google Analytics to keep track of all websites, go to:



Data retention


Used to distinguish users

38 months


To limit the number of requests that must be made to

38 months




Data retention



We place the datr cookie when a web browser visits (except iframes for social plug-ins), and the cookie helps us identify suspicious log-in activities and keep users safe

24 months


Stores information about the logged in Facebook user for the purpose of targeting / advertising.

2 months


Stores information about the logged in Facebook user for the purpose of targeting / advertising.

3 months


Stores information about the logged in Facebook user for the purpose of targeting / advertising.

24 months